Support

Cash fares are always free. Points and Cash & Points are free for departures within the next 60 days, with no account required. The window moves forward every day.

Create an account and get Pro to search Points and Cash & Points more than 60 days ahead. Plans cost Plus A$12 AUD per month or Plus A$99 AUD per year or Pro A$29 AUD per month or Pro A$199 AUD per year.

Active subscribers can manage billing and cancel future renewal from the Billing page inside Kaviqa. Stripe handles payment method updates and subscription management.

Kaviqa booking is offered only on some fares and is sometimes unavailable; results then link to Kiwi or the airline instead.

If you booked and paid through Kaviqa (a “Book” button on the result), Kaviqa acted as your booking agent: it collected your payment and arranged the purchase, and the ticket itself was issued by the airline through Duffel. Contact Kaviqa first for cancellation, refund, or booking questions on that ticket — email support@kaviqa.com with your booking reference. Kaviqa cannot change flight operations itself, so a schedule change, delay, or in-airport issue on an already-issued ticket still needs the operating airline directly.

If a result instead sent you to Kiwi or straight to an airline’s own site to pay, that booking is theirs, not Kaviqa’s: for booking, cancellation, schedule change, baggage, visa, or refund issues on that ticket, contact Kiwi or the airline/booking provider you actually paid.